Frequently Asked Questions

We work with all types of hospitality properties — from independent boutique hotels to multi-property chains, resorts, business hotels, budget hotels, luxury properties, serviced apartments, and homestays. Our strategies are customized for each property type, market, and business goal.

Our pricing varies based on the services you need, your property size, and your market. We offer flexible engagement models including monthly retainers, project-based fees, and performance-based pricing. Contact us for a customized quote — we'll work within your budget to deliver results.

Many of our strategies deliver measurable results within the first 30-60 days. OTA optimization and pricing changes can show immediate impact, while SEO and content marketing typically show significant results within 3-6 months. We provide monthly reporting so you can track progress from day one.

No. We believe in earning your business every month. While we recommend a minimum 3-month engagement for most services to see meaningful results, we don't lock you into long-term contracts. Our 98% client retention rate speaks to the value we deliver.

Our free audit is a comprehensive analysis of your hotel's online presence, revenue performance, and growth opportunities. We analyze your website, OTA listings, SEO rankings, pricing strategy, digital marketing, and competitive position. You receive a detailed report with actionable recommendations — completely free, with no obligation.

We focus on metrics that directly impact your bottom line: RevPAR (Revenue Per Available Room), ADR (Average Daily Rate), occupancy rate, direct booking percentage, OTA ranking and conversion, and ROI on marketing spend. We provide monthly performance reports with clear benchmarks and progress tracking.

Yes. We work with your existing PMS, channel manager, booking engine, and other systems. If upgrades are needed, we recommend solutions that fit your budget and integrate seamlessly with your current setup. We don't believe in forcing unnecessary technology changes.

Three things set us apart: (1) We work exclusively with hotels, so every strategy is hospitality-specific. (2) We combine technology-driven insights with human expertise — not just tools, but experienced hospitality professionals. (3) We focus on measurable results, not vanity metrics. Our 98% client retention rate proves our approach works.